Our Pledge

Your police, fire, or paramedics need prompt, professional towing and roadside assistance when an accident or crime or violation occurs.  Towing or roadside assistance is an important element in response to an an emergency or other public safety incident.  Your emergency responders will be able to count on TechniCraft's tow operators and their equipment to be there quickly and to provide professional, safe and courteous service to all involved.

Your citizens and visitors will appreciate the prompt response and customer-service orientation of our tow truck operators.  Driver satisfaction is just as important to the perception of your municicipality as that provided by the staff who work directly for the village or city.  TechniCraft is always mindful that its partnerships require customer satisfaction by all involved.

Municipal Towing and Storage Services

For almost 15 years, we at TechniCraft have focused on setting higher standards in the collision repair industry. Judging by our customer satisfaction ratings in the mid to high 90th percentile for our comprehensive auto body repair services, we know how to deliver quality results and customer service.

Now, we are turning our attention to setting higher standards for municipal towing and storage services. TechniCraft is pleased to have brought together the people, technology, and commitment to quality service so it can offer its Municipal Towing/ Storage/Impound services to greater Chicago area municipalities.

Consider putting these financial and service benefits of a TechniCraft partnership to work for your budget, citizens, and visitors:

Enhanced revenue stream for the municipality
A detailed and specific proposal will be developed for your municipality based upon your towing volume.

Free towing for all of the municipality’s vehicles

24/7/365 towing service for vehicles that are:

  • abandoned
  • inoperable
  • accident-related
  • arrest-related
  • illegally parked
  • municipal-owned vehicles (Complimentary towing or roadside assistance)

All calls, at all times are answered by a live, trained, professional operator

Fleet of well-maintained tow trucks (light, medium, and heavy duty trucks, including flatbeds)

A fast response time–30-minute maximum arrival time for most surrounding communities…guaranteed

40,000 sq. ft., 150 vehicle capacity storage facility...fully lit, secure, and monitored with a state-of-the-art surveillance system, located immediately adjacent to our main office.

Drivers are all professional, uniformed tow operators. Experienced, trained and customer satisfaction oriented. Safety and tow certified.

Comprehensive insurance coverage for towing and storage.

Computerized-database vehicle and service call information capture and recall, including vehicle photo upon arrival at storage facility.