May 24, 2010
In May 2008, Technicraft Collision Repair of Justice, Illinois was awarded the towing agreement with the Village of Justice for police related tows. Technicraft is also utilized by the Justice Police Department for collision repair (bodywork).
In the past 24 (24) months, the service that my department has receieved from Technicraft has been exemplary. When dealing with their staff, they have been professional and courteous. I am not aware of any customer/management disputes regarding their services. The necessary paperwork is completed in a timely manner and it quite orderly.
Their tow truck drivers are respectful and competent in their positions. They generally arrive within 15-20 minutes after requested. The tow trucks are in great mechanical condition and are well maintained.
We have has numerous vechicales repaired by Technicraft for collision damage and/or mechanical failure. Their collision and mechanical repair is execellent. The work is completed in a timely manner and the worksmanship is superb. Their pricing is very reasonable and more often than not, surpasses the competition.
All in all, I am extermely satisfied with the services rendered by Technicraft Collision Repair and continue to look forward to a great working relationship in the future.
Chief of Police
Justice Police Department